Sales
Whether TowConnect fits your fleet, what moving off your current system involves, and what it costs.
Contact
Write to us. A person replies.
Pick the mailbox that matches what you need and write to it. Each one is answered from Australia, in the thread you started.
- Email only
- No phone line
A phone line we could not answer at every hour would break its promise on the first call. In writing, your question reaches the person who can answer it, and the answer stays where you can find it again.
The four mailboxes
Support
A workspace that has stopped working, a sign-in code that did not arrive, or anything you cannot get past.
Replies within one business day.
Billing
A charge, a receipt, a refund, a price, or a payment that failed.
Replies within one business day.
General enquiries
Press, partnerships, a question about this website, or a message that fits none of the above.
If your vehicle has been towed
TowConnect is the software a towing business runs on. We are not the operator who towed your vehicle, and we cannot release it, quote its fees or change its record. The operator holds all of that in their own workspace, so contact the operator first. If you cannot reach them, write to support@towconnect.co and we will direct you to someone who can help.
Your personal information
To see, correct or delete what we hold about you, or to ask anything about our Privacy Policy, write to support@towconnect.co. That is the Support mailbox above: a privacy request does not go to a separate desk.
The company you are writing to
TOW CONNECT SOFTWARE PTY LTD
ABN 89 668 753 651
Belmore NSW 2192