Skip to content

Updates

What changed, and when.

Changes you can see in the product, when each state's towing caps took effect, and when we last read them at source.

Last change: . The same list is published as a feed at /updates.atom.

The changes, newest first

Which updates to show

  1. Compliance

    Improved

    Record duties read at source

    The Victorian, Queensland and Western Australian compliance pages now list each state's record duties, read from its law on .

    Compliance

  2. Compliance

    Improved

    Fee caps read at source

    Every fee cap and storage rate on the compliance pages was read at its primary source, and the register formats were not part of this read.

    Compliance

  3. Product

    Improved

    Every feature names the plan that has it

    The features page marks each paid feature with the plan it starts on, once for a whole area where every row shares it.

    Before
    Paid features carried no mark, so every row read as if every plan had it.
    After
    Each paid row, or its whole area, names the plan it starts on.

    Features

  4. Product

    New

    One switch for yearly prices

    On the pricing page, one switch shows every plan priced by the year, and back.

    Before
    Monthly and yearly prices sat on separate views.
    After
    One switch turns every plan to its yearly price at once.

    Pricing

  5. Product

    Improved

    A new home page

    The home page now shows one tow, from the phone call to the payment, and each plan by what it adds.

    Before
    A long page, with job counts on every plan.
    After
    One tow in three screens, and each plan by what you get.

    Features

  6. Product

    Fixed

    Customers never see a draft invoice

    A draft invoice stays with you, and your customer sees it only once you send it.

    Before
    The portal and the pay page treated a draft like a sent invoice.
    After
    They show sent invoices only.

    Features

  7. Product

    Improved

    On a phone, the form comes first

    While each is open, the live demo and sign-up pages put their form straight under the heading on a phone.

    Before
    You scrolled past a picture to reach the form.
    After
    The form is the first thing under the heading.

    Live demo

  8. Product

    Improved

    Sign-up in two steps

    While sign-up is open, it takes two screens, you and then your workspace, and your dashboard opens by itself when it is ready.

    Before
    Three screens, then a button to press.
    After
    Two screens, and the dashboard opens by itself.

    Pricing

  9. Product

    Fixed

    Unpaid counts what is still owed

    Every unpaid figure now counts sent and part-paid invoices by what is still owed, the same on the dashboard, the invoice list and Analytics.

    Before
    A part-paid invoice counted at its full amount.
    After
    It counts only what is left to pay.

    Features

  10. Product

    Improved

    Your ABN is checked wherever it is saved

    An Australian ABN that fails its check digits is refused wherever you save one, with the reason beside the box.

    Before
    A mistyped ABN could be saved and printed on your invoices.
    After
    It is refused before it saves, with the reason beside the box.

    Features

  11. Product

    Improved

    Your ABN, when you are ready

    Sign-up no longer asks for an ABN: your Getting Started checklist asks for it later, and if you picked your business from the register when you signed up, it is already there.

    Before
    An ABN box on the sign-up form.
    After
    No ABN box. A checklist step asks later.

    Pricing

  12. Product

    New

    Your email carries into sign-up

    While sign-up is open, the email you type on the home page is already filled in when the sign-up form opens.

    Before
    Sign-up opened on an empty form.
    After
    It opens with the email you typed on the home page.

    Features

  13. Compliance

    Improved

    Your state and its fee caps, on every plan

    Every plan can now set its state in Settings, and the job form checks an accident tow against that state's fee cap before you save.

    Before
    Only Professional workspaces could set their state, so accident tows on other plans were never checked against a fee cap.
    After
    Every plan sets its state, and in NSW, Victoria, Queensland and WA an accident tow above the cap is flagged before you save.

    Compliance

  14. Product

    Improved

    An invoice email that fails to send is recorded

    When an invoice email cannot be delivered, the invoice's own activity list now says so, where before only the delivery log did.

    Before
    A failed invoice email showed only in the delivery log.
    After
    The invoice's own activity list says the email failed.

    Features

  15. Product

    Fixed

    Dates follow your workspace's time zone

    Invoice screens, the job's status history, the customer portal's invoices and the payment page now show every date in the time zone your workspace is set to, so an invoice on screen and its PDF show the same day.

    Before
    An invoice on screen and its PDF could show different days.
    After
    Every date on invoices, job history and the portal is in your workspace's time zone.

    Features

  16. Product

    Fixed

    Sign-in says how long the wait is

    A sign-in page that has had too many attempts now says so and names the minutes until the next try, where it used to report a wrong email or password.

    Before
    Too many attempts showed as a wrong email or password.
    After
    The sign-in page says it is a lockout, and how many minutes until the next try.

    Features

  17. Product

    Improved

    Yearly plans show the year's total

    A plan paid yearly now shows the year's total to the nearest dollar, with the monthly equivalent and the saving beside it.

    Before
    A yearly plan showed a monthly figure.
    After
    The year's total, with the monthly equivalent and the saving beside it.

    Pricing

  18. Product

    Fixed

    Your payment terms reach every new client

    The payment terms set in your workspace now apply to every new client however they were added, including through the portal, the calculator and an import.

    Before
    A new client's invoices fell back to 30-day terms, whatever your workspace was set to.
    After
    Every new client starts on your workspace's payment terms, however they were added.

    Features

  19. Compliance

    Improved

    Fee caps and register formats read at source

    Every fee cap, storage rate and register format on the compliance pages was read at the regulator's own source.

    Compliance

  20. Compliance

    Law change

    Accident towing maximums take effect in New South Wales

    The maximums from this date are in NSW maximum fees for light vehicles, applying from , and the NSW page prints them.

    NSW

  21. Compliance

    Law change

    Accident towing maximums take effect in Queensland

    The maximums from this date are in Tow Truck Regulation 2024 (Qld) Sch 2 Pt 1, at the fee unit value applying from , and the QLD page prints them.

    QLD

  22. Compliance

    Law change

    Accident towing maximums take effect in Victoria

    The maximums from this date are in Gazette S 257 (22 May 2026), notice under s212H of the Accident Towing Services Act 2007, and the VIC page prints them.

    VIC

  23. Compliance

    Law change

    Accident towing maximums take effect in Western Australia

    The maximums from this date are in Towing Services Regulations 2025 (WA) r49 and r54, as amended by the Towing Services Amendment Regulations 2026 (SL 2026/53), applying from , and the WA page prints them.

    WA