Updates
What changed, and when.
Changes you can see in the product, when each state's towing caps took effect, and when we last read them at source.
Last change: . The same list is published as a feed at /updates.atom.
The changes, newest first
Compliance
ImprovedRecord duties read at source
The Victorian, Queensland and Western Australian compliance pages now list each state's record duties, read from its law on .
Compliance
ImprovedFee caps read at source
Every fee cap and storage rate on the compliance pages was read at its primary source, and the register formats were not part of this read.
Product
ImprovedEvery feature names the plan that has it
The features page marks each paid feature with the plan it starts on, once for a whole area where every row shares it.
- Before
- Paid features carried no mark, so every row read as if every plan had it.
- After
- Each paid row, or its whole area, names the plan it starts on.
Product
NewOne switch for yearly prices
On the pricing page, one switch shows every plan priced by the year, and back.
- Before
- Monthly and yearly prices sat on separate views.
- After
- One switch turns every plan to its yearly price at once.
Product
ImprovedA new home page
The home page now shows one tow, from the phone call to the payment, and each plan by what it adds.
- Before
- A long page, with job counts on every plan.
- After
- One tow in three screens, and each plan by what you get.
Product
FixedCustomers never see a draft invoice
A draft invoice stays with you, and your customer sees it only once you send it.
- Before
- The portal and the pay page treated a draft like a sent invoice.
- After
- They show sent invoices only.
Product
ImprovedOn a phone, the form comes first
While each is open, the live demo and sign-up pages put their form straight under the heading on a phone.
- Before
- You scrolled past a picture to reach the form.
- After
- The form is the first thing under the heading.
Product
ImprovedSign-up in two steps
While sign-up is open, it takes two screens, you and then your workspace, and your dashboard opens by itself when it is ready.
- Before
- Three screens, then a button to press.
- After
- Two screens, and the dashboard opens by itself.
Product
FixedUnpaid counts what is still owed
Every unpaid figure now counts sent and part-paid invoices by what is still owed, the same on the dashboard, the invoice list and Analytics.
- Before
- A part-paid invoice counted at its full amount.
- After
- It counts only what is left to pay.
Product
ImprovedYour ABN is checked wherever it is saved
An Australian ABN that fails its check digits is refused wherever you save one, with the reason beside the box.
- Before
- A mistyped ABN could be saved and printed on your invoices.
- After
- It is refused before it saves, with the reason beside the box.
Product
ImprovedYour ABN, when you are ready
Sign-up no longer asks for an ABN: your Getting Started checklist asks for it later, and if you picked your business from the register when you signed up, it is already there.
- Before
- An ABN box on the sign-up form.
- After
- No ABN box. A checklist step asks later.
Product
NewYour email carries into sign-up
While sign-up is open, the email you type on the home page is already filled in when the sign-up form opens.
- Before
- Sign-up opened on an empty form.
- After
- It opens with the email you typed on the home page.
Compliance
ImprovedYour state and its fee caps, on every plan
Every plan can now set its state in Settings, and the job form checks an accident tow against that state's fee cap before you save.
- Before
- Only Professional workspaces could set their state, so accident tows on other plans were never checked against a fee cap.
- After
- Every plan sets its state, and in NSW, Victoria, Queensland and WA an accident tow above the cap is flagged before you save.
Product
ImprovedAn invoice email that fails to send is recorded
When an invoice email cannot be delivered, the invoice's own activity list now says so, where before only the delivery log did.
- Before
- A failed invoice email showed only in the delivery log.
- After
- The invoice's own activity list says the email failed.
Product
FixedDates follow your workspace's time zone
Invoice screens, the job's status history, the customer portal's invoices and the payment page now show every date in the time zone your workspace is set to, so an invoice on screen and its PDF show the same day.
- Before
- An invoice on screen and its PDF could show different days.
- After
- Every date on invoices, job history and the portal is in your workspace's time zone.
Product
FixedSign-in says how long the wait is
A sign-in page that has had too many attempts now says so and names the minutes until the next try, where it used to report a wrong email or password.
- Before
- Too many attempts showed as a wrong email or password.
- After
- The sign-in page says it is a lockout, and how many minutes until the next try.
Product
ImprovedYearly plans show the year's total
A plan paid yearly now shows the year's total to the nearest dollar, with the monthly equivalent and the saving beside it.
- Before
- A yearly plan showed a monthly figure.
- After
- The year's total, with the monthly equivalent and the saving beside it.
Product
FixedYour payment terms reach every new client
The payment terms set in your workspace now apply to every new client however they were added, including through the portal, the calculator and an import.
- Before
- A new client's invoices fell back to 30-day terms, whatever your workspace was set to.
- After
- Every new client starts on your workspace's payment terms, however they were added.
Compliance
ImprovedFee caps and register formats read at source
Every fee cap, storage rate and register format on the compliance pages was read at the regulator's own source.
Compliance
Law changeAccident towing maximums take effect in New South Wales
The maximums from this date are in NSW maximum fees for light vehicles, applying from , and the NSW page prints them.
Compliance
Law changeAccident towing maximums take effect in Queensland
The maximums from this date are in Tow Truck Regulation 2024 (Qld) Sch 2 Pt 1, at the fee unit value applying from , and the QLD page prints them.
Compliance
Law changeAccident towing maximums take effect in Victoria
The maximums from this date are in Gazette S 257 (22 May 2026), notice under s212H of the Accident Towing Services Act 2007, and the VIC page prints them.
Compliance
Law changeAccident towing maximums take effect in Western Australia
The maximums from this date are in Towing Services Regulations 2025 (WA) r49 and r54, as amended by the Towing Services Amendment Regulations 2026 (SL 2026/53), applying from , and the WA page prints them.