Towing software,
start to finish
One place runs the whole job. Here is every part, in the order a job happens.
TowConnect is towing and roadside management software, built in Australia, that checks the accident fee caps for New South Wales, Victoria, Queensland and Western Australia and writes the statutory registers for New South Wales. The call, the driver's phone, the yard, the invoice and the register behind them are all one job.
One sample job, call to receipt.
Every name, address and dollar in it is invented.
A new job needs the pickup address and nothing else
Taking the call: the dispatch board
The phone rings. Before the caller has finished, the job is on the board and everyone sees the same thing.
Dispatch board
Every live job on one screen: who has it, where it is up to, what is next.
One status at a time
Incoming to completed, each step stamped with who did it and when.
A job needs one thing
A pickup address. Vehicle, client and price can wait until the caller knows them.
Assign a truck to ten jobs at once
Select the rows and pick a driver, and every one of them is assigned together.
All 23 dispatch features
Cancelled keeps its record
A job that falls through, because the car has gone or the club called it off, is cancelled rather than deleted: its history and its stamps stay on the board.
Addresses that finish themselves
Start typing a pickup or a drop-off and it completes. Real driving distance and ETA follow.
Send someone the exact list
Filter to unpaid storage jobs, or last Tuesday, and send the link. The office opens that list, not the page you had open.
Export what you filtered
The CSV is the whole filtered set, not the page on your screen.
New work rings
Switch the chime on and a new booking rings on the board. The tab counts the ones you missed.
The office on a phone
On a phone, swipe a job right for its next status, or left to ring the customer.
Undo means unsent
Give a job to the wrong driver on the Dispatch board and press Undo within five seconds: nobody is messaged.
Repeat callers find their record
A caller's phone or email links the new job to their record, which offers missing details from past jobs, one tap each.
Your words for your jobs
Rename each job type to what your team calls it.
Docket PDF
The printed record of the tow, for the customer's glovebox or your file.
Job reports
By driver, by truck or by date, with your company name on them.
Find anything from anywhere
Press Ctrl+K and type a rego, a name or an invoice number. Jobs, clients, accounts and invoices come up.
Every name opens its record
A job number, a client's name or a rego on any screen opens its record. Hover over one and you see the essentials without leaving the page.
Your first job, walked through
A guided run from first job to first invoice, and a getting-started card you can dismiss when you are past it.
Trade words, explained where they appear
111 trade terms explained in one sentence each, with a ? beside the word on the screens that carry it, across the office, the driver app and the portal.
The job types itself inComing soon
Nothing is typed twice.
Dark mode for the depot at night
Light, dark and dark grey themes.
Reading options
OpenDyslexic, Lexend and Atkinson Hyperlegible, plus relaxed spacing. Set it once per device.
Move a set of jobs forward
Advance a whole selection one status in one action.
GuidesGetting Started
In the truck: the driver's phone
Your driver works at two in the morning, in the rain, with one hand free.
The driver's phone
Jobs, a slide to the next step, photos and signatures on any phone, nothing to install.
Signed on the phone
The owner signs on your driver's phone, and the signature locks with its destination.
Work found at the scene becomes a job
Your driver creates the second job from the truck, without ringing the office.
All 18 driver app features
Assign it and their phone knows
The driver gets an email when a job is assigned (from the Dispatch board, once its 5-second Undo has run out), their jobs screen updates itself, and it waits in their notifications. Connect Twilio and a text goes too.
The yard's calendar day, not the driver's
A driver two timezones away still sees the yard's calendar day, so the register dates the right page.
Dead spots lose nothing
Scene details save on the phone and send themselves when signal returns, with a count of what is still waiting to go.
You see what did not save
If the server refuses an edit, the phone names it. Nothing disappears quietly.
The scene sheet
Rego, make, model, colour, the damage ticksheet, the insurer's name, photos, the authority's number, signature and destination. One sheet, in the order you fill it - and none of it blocks the tow: what is skipped stays flagged on the job, never lost.
The condition report
The damage your driver ticked before loading: proof of the state the car arrived in, for both sides of a later dispute.
Priced from the truck
Your driver enters the ex-tax amount at the scene and the tax and total work themselves out. Turn it off if pricing stays with the office.
Cap warning at the scene
Type an amount above your state's cap and the phone says so, with a one-tap correction. A warning, never a block.
Navigate to the exact pin
When the customer has shared their position, the driver navigates to that pin, not to the nearest street number.
Pre-start checklist
The safety check first. The start-shift button unlocks when it is done - and a 2am callout never waits for it: a job can run against an unstarted shift, with the gap on the record.
Weekly truck inspection
A rotating four-week schedule, submitted from the phone, approved or sent back by the office.
Their own ledger
Shifts, job updates and checks, in the driver's own record. The office sees the same ledger.
Shift clock
Start and end a shift against a truck.
Licence expiry countdown
Days until the licence expires, on the driver's profile and in the office's fleet view, before it becomes a problem on a roadside.
Driver verification card
The tracking page shows the driver's first name, rego and a code their phone shows too.
GuidesDriver Portal Overview
Account customers: accounts and the portal
Your account customers see the status, the cost and the statement without ringing you.
The client portal
Account customers lodge and track their own tows instead of ringing you.
Accounts
A record for each business customer: references, terms, credit limit and agreed rates.
Statements and payment, self-serve
They pull a statement for any period, then pay or confirm a transfer on the same screen.
All 15 account features
Account types named for the trade
Accident management, roadside provider, fleet, panel shop, and the rest.
Who is allowed to book
The people at an account who may book on it. They come up on their own when you start a job.
Branches under one account
Sub-locations with their own addresses, billed to the one company.
One company, several profiles
Linked accounts show together. Unlinking splits the view and deletes nothing.
The rates you agreed, kept private
Negotiated rate cards price office estimates, invoices - and a signed-in account's own portal estimates, which say so on the quote. No other customer's estimate uses them.
Callers found in past jobs
The people who have rung in for an account are picked up from its past jobs and offered as its callers, each added in one tap.
They make their own logins
If you allow it, they sign themselves up to the portal.
They change their own password
A portal user resets their password without a phone call to you.
A quote before they ask
A self-serve estimate on the same engine the office uses. Switch it to request-only if you would rather call back.
Your rates, priced the same way every time
Distance from your depot, after-hours and holiday surcharges, wait time, tolls and vehicle type, on every estimate.
Walk-ins see their own tow
Matched by client link or their verified email, so a retail customer sees their job without an account.
Their own notifications
A customer's portal keeps a list of what happened to their jobs and their account.
Getting paid: invoices and payments
The job is finished at 4pm. The invoice is out by 4:01, and the chasing happens without you.
Finished job to invoice
One tap. Your logo, your prices, the tax worked out.
A pay page with no login
A pay link with no login that cannot be guessed; a card payer sees Paid in seconds.
Card or bank debit, through your own Stripe
The money goes to your account. It never touches us.
Who owes you, and for how long
Unpaid invoices grouped by how far they have drifted.
All 20 invoicing features
Tax done for your country
Currency, tax name, tax rate, date format and bank field shape are set together, once.
Everything on the invoice itself
PDF, resend, payment link, mark paid. On the record, where you already are.
Void, never delete
An invoice sent in error is voided with its reason and keeps its number, then reissued in one step.
A receipt for every payment
Emailed to the customer and kept on file, whether they paid online or you marked it paid.
A customer reports a bank transfer
The customer marks a transfer as sent, and the invoice stays unpaid until you confirm it landed.
Account statements
A period summary for one account, downloaded or emailed.
Credit limits
How much an account may owe at once, with a warning at 80 percent before it becomes a conversation.
Payment terms per account
Net 30 (due 30 days after the invoice) and the rest, set on each account.
Overdue reminders, on their own
Each night, a customer with an overdue invoice gets a reminder email at your intervals, with a pay button once Stripe is connected. Switch texts on and overdue customers get a text too.
Xero, both ways
Contacts, invoices and payments flow to Xero, and payments flow back to mark invoices paid. In order, retried, and it tells you when it fails.
Invoices for MYOB or Moneyworks
Issued invoices as a file MYOB AccountRight or Moneyworks imports, checked to the cent.
What we charge you, legibly
Your subscription as periods you can count on a calendar, with a stored receipt PDF that never changes after the fact.
Pay from a locked-out workspace
A locked-out workspace still reaches its subscription page, pays, and reopens itself.
Paused, not dark
An unpaid workspace goes read-only: sign in, read, export, print registers, release vehicles. Nothing new is created, nothing is lost.
MYOB syncComing soon
The same two-way sync as Xero, for MYOB.
Choose your own plan
Move up or down between plans from inside the workspace, with the difference worked out and shown to you before you confirm it.
GuidesOnline Payments (Stripe)
In the yard: vehicle storage
What is in the yard, what each vehicle owes tonight, and the letter your state says you must send.
The storage clock starts itself
Every night the day's storage is added on its own, without anyone remembering to.
The invoice and the gate pass
The release invoice and the receipt the owner hands to whoever opens the gate.
Who still needs a letter
Every vehicle in the yard with no notice on file, as a list. Your obligation, in order.
What has sat too long
How long each unresolved vehicle has been there and how much it owes.
All 19 storage features
One record per vehicle
Tow-in, days, rate, accrued, owing, holds, owner, lienholder, decision and notes. Everything about the car in the bay, on one page.
More than one yard
Each holding yard keeps its own numbered register, so the lot decides which book a record prints in.
Count days your way
Calendar days, rolling 24 hours or business days, plus grace days before charging starts.
The rate that matches the vehicle
Vehicle class and storage type first, then class, then type, then a fallback. Under cover and open are separate rates.
Your state's capped rate, one tap
One tap fills your state's capped daily rate on your ex-tax basis. Where a state has no cap, it says so.
Fees that apply themselves
Tow-in, admin, notice letter, after-hours gate opening, or your own, triggered on arrival, on a letter or on release.
The notice your state requires
The stored-vehicle letter for your jurisdiction, on your letterhead, as a PDF. Marked sent when you post it.
Holds
Police or the insurer says do not release, and release stays blocked until someone overrides it on purpose.
Release on your terms
Payment in full before the gate opens, or release on account with the balance left on the customer's account instead of written off.
The owner hears from you without you ringing
A daily or weekly email as charges are added: the amount, the running total, the day count, and how to pay or arrange release.
Bill long jobs monthly
A car that sits for three months is invoiced each month, not once at the end. Complete invoices send themselves; anything with a gap goes to draft for you.
What the yard made
Accrued, collected, outstanding, and what is still in the yard.
Owner and lienholder lookup
Point it at your own lookup service and the owner's details fill themselves in.
Bring a whole yard across
A yard full of vehicles arrives from a spreadsheet.
Check a rego
One tap opens the official rego check for the vehicle's state.
After an accident: the accident lifecycle
When a tow is an accident, the authority's number, the payer and the fee cap sit on the same job.
Accident job type
Mark an accident job: arrival mode, the authority's number, fee cap and register follow.
Towing authorisation number
The serial off your paper authority book, printed in the registers where the form asks.
What your state lets you charge
The cap is checked as you price the job, in NSW, VIC, QLD and WA.
Nobody set to pay yet
An accident job with no payer is flagged on the form and on the record until someone is.
All 15 accident features
How the job reached you
Found at the scene, phoned in by the payer, or handed over by a state allocation scheme. It changes what the register must say.
The allocation number
The number the allocation centre gave the tow, on the job. Clear the arrival mode and the number clears with it.
Caps dated to the gazette
Every cap carries the gazette or regulation it came from and the date it took effect, never edited in place. A job you priced last year still checks against last year's figure.
Who pays is not who called
The insurer, club, accident manager or fleet who pays sits apart from the person the tow was for, with claim and order numbers.
The owner signs from their own phone
A one-off private link for the owner who is not at the scene. Seven days, dies once used, one live link per job.
Who opened what, and when
Made, sent, opened, signed, revoked, each with the time, the channel, the person, the IP and the device. Opened does not mean signed.
What was signed stays signed
A signature freezes the destination, rego and statement it was signed against. A later edit cannot rewrite what the owner agreed to.
The signer's own copy
A PDF of the signed scene sheet the owner can download for an hour after signing.
Scene and yard are one record
The scene identity, the condition report and the photos show through onto the yard record. Nothing is copied, so nothing drifts.
A page for the owner of the car
A private link: days held, what it has cost, the scene photos, how to pay, and who is paying.
The owner names their insurer
From that page, the owner can nominate who should be billed. It nominates, never attaches: you decide who gets the invoice.
Staying legal: registers and fee caps
The inspector asks for 24 July. You print 24 July, numbered as the day it was written.
Non-accident Towing Record (NSW)
Every non-accident tow, per truck, in the approved form.
Nothing typed twice
The registers are built from the jobs you already logged. There is no second book to keep.
The week, in one PDF
Every page your dates touch, with a cover sheet, ready for the inspector's folder.
The week's pages, in your inbox
Switch it on, and every Monday last week's register pages arrive by email as one PDF.
All 15 compliance features
Tow Truck Usage Log (NSW)
The accident attendance record, per truck, in Fair Trading's approved form.
Approved Holding Yard Register (NSW)
Every vehicle in and out of each yard, per yard, in the approved form.
Tow Truck Driver Register (NSW)
Every certified driver's details in the approved form.
Page numbers that never move
Pages are only ever added. Numbers restart each calendar year and are never reused, so the page for a date is always the same page.
A deleted record leaves its number
A paper book cannot be unwritten, so the number stays and says why it is void.
Preview without spending numbers
Choose all trucks or all yards and you get a watermarked preview. Pick one unit to print real numbered pages.
The right calendar day, every time
Register dates and times follow your workspace's time zone, so a late-night tow lands on the right page.
Registers are never gated
A lapsed workspace can still sign in, read, export, print its statutory registers and release vehicles. A legal obligation is never behind a tier.
Licence and certificate numbers
Your operator licence and each driver's certificate number print where the forms require them.
Inspection-ready PDF
Any page range, any year, any truck or yard.
ABN lookup
In an Australian workspace, type a business name and pick it from the Australian Business Register: its registered name and ABN fill in together.
Talking to people: email and text
Email and text that look like you sent them, logged so you can prove you did.
Email in your colours
Your logo, your brand colour and your company name on every email the system sends.
The customer hears at every step
An email or a text as their tow is booked, dispatched, on the way and done.
Where's my tow
Add one link to the Dispatched text, and the customer sees each step and who is coming.
Proof it was sent
Every email and text the system has sent, across every channel, with the body.
All 11 messaging features
Write it in your own words
Edit every template like a message. The branded design is applied for you.
New templates arrive on their own
When we add a template, it appears in your workspace too.
Texts from your own Twilio account
Sent through your own Twilio account at its rates, from your company name once it is registered, otherwise your number, with a log of every send.
Each person chooses what reaches them
Around 40 events across health, security, jobs, fleet, money, integrations and the portal, each with its own choice, per user.
Alerts reach everyone who should get them
Every administrator gets the alert, not just the first one the system finds.
An outage does not become 400 emails
Repeats inside a short window are grouped into one message, and a burst is held back. Both windows are yours to set.
The customer drops a pin
A no-login link the customer opens to mark exactly where they are. The pin sits beside the address, never replacing it.
The numbers: insights and analytics
What needs you today, and how the month compares.
This month, in sentences
One headline and every insight with its receipt, never a percentage under ten jobs.
The whole history
Real previous-period comparisons for revenue, job count and average job value.
Set when it raises an insight
A threshold for each rule, or switch a rule off entirely.
All 14 reporting features
Right now
The pipeline by status with the oldest waiting job, and bookings by hour, in your timezone.
Who drives what
Jobs, revenue and response time for each driver, and when each truck was last used.
Customers going quiet
Which business customers have stopped booking, your top customers by lifetime value, and who pays slowest.
When the work comes, and the tax on it
Your busiest days and hours, revenue by job type and source, and the GST collected for any period.
The week, in one email
Switch it on, and last week's jobs, revenue, money owed and top jobs arrive in one email each week.
16 things it watches for you
Overdue invoices, ageing, credit limits, draft invoices, jobs missing an amount, stuck jobs, driver imbalance, expiries, service due, and more.
The week's insights by email
Your top insights of the week, emailed to the person you choose. It reads the same list the screen reads, so the email never disagrees with the app.
Your dashboard, your tiles
Choose your widgets, and only the chosen ones do any work.
Snooze an insight you have read
It hides until something changes, and says plainly that snoozing fixes nothing.
Portal quotes that became jobs
Every quote your customers ran in the portal, which of them became jobs, and the rate between them.
Job costs and profit per truckComing soon
Fuel, tolls and wages against each job, and what each truck earns you.
Trucks and drivers: their records
Where the trucks are, what they need, and who is driving them.
Truck records
Details, inspections, service history, and a status worked out from them.
Where everyone is right now
The trucks on a live map, on the Live page.
Expiries raised while there is time
Rego, licence, operator licence and service dates, raised as alerts in good time.
All 9 fleet features
Driver records
Details, shift history, the activity ledger, and week and month job counts.
Hours and rest, per driver
Each driver's daily hours from the shift clock, with long days and short rests flagged at limits you set.
Assign either way round
Assign a truck to a driver, or a driver to a truck. Both work the same way.
Your trackers, plugged in
Connects to Kinesis, Verizon Connect and any tracker that sends to a webhook.
Trucks match themselves
Matched by rego, and the match is remembered.
A tracker outage never breaks the page
A telematics failure shows as a settings error, not a broken map, and data keeps flowing while the map is off.
GuidesDriver Work Hours
Moving across: data import and migration
Six years of jobs in another system. They come with you.
We move your data, free
Send us what you have, a raw database included, and we bring it across.
One button, a live checklist
It stops only where a person must decide, and says which.
Checked to the cent
Totals reconciled, with a post-import sample check you can run again.
Undo an import
The import comes back out and job numbers carry on. Anything used since is named and kept.
All 16 import features
Spreadsheets
CSV with the separator worked out for you, and Excel with the sheets you choose.
Database dumps
mysqldump, phpMyAdmin and pg_dump plain format.
SQLite files
Read directly, with their dates understood.
Drop the whole export folder
Files are read in the right order, and related records link up on their own.
Names with accents come across intact
UTF-8, UTF-16 and Windows-1252 are all understood.
Your job numbers stay yours
Old numbers are preserved and searchable, so an invoice from 2021 still finds its job.
No duplicates
Clients arrive once, invoices keep their payment status, and vehicles match on VIN.
Accounting exports understood
Xero, QuickBooks and MYOB one-row-per-line exports are recognised. It asks one question, showing one of your own invoices worked out both ways.
Tax on import
Asks once whether your figures include tax, knowing your rate.
Run both for a while
Review each change while your old system keeps running. Nothing is linked on a guess.
Presets per source system
Shipped presets for the systems people leave, suggested from your file.
Blank templates
A blank template for each kind of record, mapped on the way back in.
GuidesSwitching from another systemBringing Your Data AcrossMigrating from MSSQL, Access or another database
Connect: accounting, maps and telematics
Your email, your accounting, your maps, your trackers. Connected in a click where a click is possible.
Gmail in one click
Approve on Google's own screen and send from your own address. No app passwords.
Xero
Connect in a click.
Stripe
Your own keys, card and bank debit.
Google Maps
Autocomplete, routes, ETA and toll estimates.
All 13 integration features
TowConnect Mail
Sending from day one under your own company name, with replies landing in your inbox. Nothing to set up.
Your own SMTP
Including a Microsoft 365 preset.
Twilio
Your own account for text messages.
Owner lookup provider
Point it at your own owner and lienholder service, with field mapping.
Telematics providers
Set up with your other connections.
Website plug-inComing soon
Your price calculator and Request a tow on your own website, with a WordPress plug-in.
Public API
Your own systems book jobs, price a tow, and read customers, drivers on shift and unpaid invoices.
Connect your own AI
Your own assistant, working in your workspace. It never touches money.
You choose who may connect one
You choose which staff may connect an assistant, see every connection, and get an email when one connects.
GuidesXero Accounting Sync
Underneath: security, backups, audit trail
The parts you should never have to think about, listed because someone will ask.
Your own database
Every business has its own database; a request on the wrong address is refused.
Backed up four times a day
Encrypted, kept off the server, and proven by a restore drill.
Who did this
Who did what, to which record, written at the same moment as the change.
Built and hosted in Australia
Sydney region.
All 26 platform features
Sign in from our home page
Forgot your workspace's address? Sign in from our home page and we take you to it.
Your own address
yourcompany.towconnect.co, with your logo, colour and favicon.
Two-factor authentication
For office logins, confirmed before it switches on, so a half-scanned code locks nobody out. Lose the phone, and an owner can reset it.
Logins for the whole office
Full or day-to-day roles, and a login can be switched off in a second. A new login gets a one-time link, never a password.
A new device is reported
A sign-in from a device we have not seen emails the person, and every profile lists its recent sign-ins.
Sign out my other sessions
One button on your profile, for the phone you left in the truck.
Password guessing is shut down
Repeated attempts on a login screen are slowed, then locked out, on every door into the workspace.
Uploads checked by content
Each file is checked for what it is, not what it is called, and each job has a photo limit.
Your keys, sealed
Your Stripe, Xero, Twilio and email credentials are stored encrypted, and open only inside your workspace.
Export everything, any time
CSV for jobs, clients, accounts, invoices, storage, trucks and drivers. Every photo and letter in one zip. PDFs for invoices, dockets, registers, letters and receipts. Exports keep working on a paused workspace.
Switches per workspace
Storage, location requests, the calculator, the fleet map and portal self-registration, each with its own switch. If the switch itself cannot be read, the module stays on; a fault can never turn off something you pay for.
Help that lives in the product
Articles you can browse and search, linked from the terms they explain.
A person reads every ticket
Raise a ticket in the product and a person reads it. Migration tickets get their own lane.
A proper page during a deploy
A branded page while we update, never a dead site.
Failures are tracked
Errors are grouped by cause and alert us, so we usually know before you tell us.
A clean exit
Take everything with you, then close the workspace.
Watched from outside
External uptime monitoring, not only from inside the building.
Single sign-onComing soon
Staff sign in through your own identity provider.
Audit log exportComing soon
Your workspace's audit trail exported for your own compliance records.
Named support
A named contact and dedicated onboarding.
On your own domainComing soon
The workspace at your address instead of a towconnect one.
Only your brand, everywhereComing soon
Your name and colours on every page, document and email your customers see, with ours taken off.
GuidesTaking Your Data Out
What the AI actually does
Ask your own assistant, and your workspace answers.
Connect your AI assistant
Your own assistant, on your yard. Point Claude or ChatGPT at TowConnect and say "book a tow for Sam Cole, Parramatta, 3pm" - the job appears with the details filled in. Ask "what's still unpaid this month" and read the list. Ask what a tow from Parramatta to Penrith would cost, or which drivers are available right now.
Built-in intakeComing soon
Built-in in-app job intake, no AI assistant needed.
What each plan adds
Essential
Every plan includes:
- Unlimited drivers, trucks, yards and office logins
- Dispatch board
- Driver phone app
- Invoices
- Pay links
- Statutory registers (NSW)
- Towing authorisations
- Accident fee caps (NSW, VIC, QLD and WA)
- Vehicle storage
- Data export
Growth
Everything in Essential, plus:
- Live numbers on jobs and money
- Weekly insights by email
- Who owes you, and for how long
- Live fleet map
- Your GPS trackers, connected
- Pricing calculator
- Customer location from a one-tap link
- Job costsComing soon
Professional
Everything in Growth, plus:
- Your AI assistant books jobs from a voice note, a photo or a text
- Business accounts at agreed rates
- Statements for any period
- Credit limits and terms per account
- Accident jobs billed monthly
- Customer portal for bookings and quotes
- Customers pay in their portal
- Public API
- Website plug-inComing soon
Ultimate
Everything in Professional, plus:
- Built-in in-app job intake, no AI assistant neededComing soon
- Your domainComing soon
- Your brand onlyComing soon
All three arrive in the coming months. Until they do, this plan is more jobs a month.
Corporate
Everything in Ultimate, plus:Named supportSingle sign-onComing soonAudit log exportComing soon
Both arrive in the coming months. Until they do, this plan is more jobs a month and Named support.
Questions about the features
Does TowConnect charge per truck or per driver?
No. Nothing is charged per truck, per driver or per login: every plan covers as many drivers, trucks, yards and office logins as you have. A plan sets the jobs a month it is built for. Go over your plan's jobs 2 months in a row and we move you up one plan, with 14 days' notice. Photos are not metered; each job takes up to 100 photos.
Which TowConnect plan do I need?
The statutory registers for New South Wales, the towing authorisation number on every job and the accident fee caps for New South Wales, Victoria, Queensland and Western Australia are on every plan, because a legal obligation is never a tier. Which plan turns on the rest is on the pricing page, side by side, and the features page ends with what each plan adds.
Do drivers have to install an app?
No. A driver opens a web address on their own phone and signs in, so there is nothing to install, nothing to update and no store to wait on. The scene fields queue while the signal is gone and send themselves when it returns, and photos retry for as long as the page is open.
How do I get my data out of TowConnect?
Jobs, clients, accounts, invoices, storage, trucks and drivers export as CSV, and invoices, dockets, letters and receipts as PDF. Every photo and letter comes out in one zip. A CSV is the whole filtered set, not the page on your screen, and exports keep working on a paused workspace. You print your statutory registers from the Registers page, in the approved form.
TowConnect and Towbook, plan for plan
| Plan | Tow | Towbook |
|---|---|---|
| Essential | US$97 300 jobs | Basic US$109 250 calls |
| Growth | US$197 900 jobs | Professional US$209 500 calls |
| ProfessionalAINot a chatbot bolted on. Your assistant reads and writes the same records your dispatcher does.Connect your AI assistant | US$297 1,800 jobs | Ultimate+ US$319 1,000 calls |
| UltimateAINot a chatbot bolted on. Your assistant reads and writes the same records your dispatcher does.Connect your AI assistantBuilt-in intake · being built | US$449 3,000 jobs | Enterprise US$429 1,500 calls |
US$12 to US$22 less on the first three plans, and 25% to 48% less per included job on every plan. Ultimate is US$20 more, with twice the jobs.
Towbook counts completed calls; we count jobs created.
Free trial: Towbook 30 days. TowConnect 14 days free, then $1 a month for 3 months, in Australian dollars.
Notes and sources
- TowConnect bills in Australian dollars.
- Over the limit, Towbook Enterprise charges US$149 per 1,000 calls.
- Going over never blocks a job, and TowConnect never charges a fee on your own jobs.
- Go over your plan's jobs 2 months in a row and we move you up one plan, with 14 days' notice.
- Towbook figures are from their published price list, read , before tax.
- Towbook is a trademark of its owner. TowConnect is not affiliated with Towbook.